Verizon customers in The Woodlands, TX, are experiencing a wait to unlock their paid-off phones due to a policy change. The specifics of this change are not detailed here, but it is affecting customers who have completed payment on their devices. Further information on this policy change and its impact on customers can be found through Fox 26 Houston.

Details on the wait times and the reasoning behind the policy change are not provided in this brief summary, and readers are directed to the source for more comprehensive information.